Who Fixes The Potholes? Here’s Who To Call In Ramapo

As pothole season ramps up, drivers across Ramapo are already navigating rough road conditions. With freezing temperatures, plowing, and constant traffic, small cracks quickly turn into massive craters.

The following information was provided directly by the Town of Ramapo Highway Department to ensure residents know exactly who to call, where and when, in order to speed up the repair process and avoid confusion.

Town Of Ramapo Highway Department

The Town Highway Department maintains roads in unincorporated Ramapo, as well as in the villages that contract with the Town for road maintenance, including:

• Montebello

• Chestnut Ridge

• Kaser

• New Square

• Pomona

• Wesley Hills

• New Hempstead

If you are on a locally maintained road in those areas and it is not listed under State or County jurisdiction below, contact:

📧 Email: townoframapohighway@ramapo.gov
📞 Phone: 845-357-0903

Important: The Town of Ramapo does not perform road repairs in the villages of Airmont, Spring Valley, or Suffern, as those municipalities do not contract with the Town for highway services. Residents in those villages should contact their respective village offices directly for pothole complaints.

New York State Department of Transportation (State DOT)

The following major roadways are maintained and repaired by the State. The Town of Ramapo does not repair potholes at these locations.

📞 State DOT Complaint Line: 845-634-4661

State-maintained roads include:

• Route 202

• Route 59

• Route 306

• Route 45

Rockland County Highway Department

The following roads are maintained, plowed, salted, and repaired by the County Highway Department. The Town of Ramapo does not repair potholes at these locations.

📞 Phone: 845-638-5060
🌐 Online Requests: www.rocklandcountyny.gov/departments/highway/request-service

County-maintained roads include:

• Call Hollow Road

• College Road

• East Eckerson Road

• Forshay Road

• Hemion Road

• Highview Road

• Hungry Hollow Road

• Lime Kiln Road

• McNamara Road

• New County Road

• New Hempstead Road

• New Pomona Road

• North Airmont Road

• Old Nyack Turnpike

• Pascack Road

• Red Schoolhouse Road

• Saddle River Road

• Sanitorium Road

• South Airmont Road

• South Monsey Road

• Spook Rock Road

• Viola Road

• West Eckerson Road

• Wilder Road

The Bottom Line

Before reporting a pothole, check which agency maintains the roadway. Contacting the correct department directly will help expedite repairs and ensure the issue is addressed as quickly as possible.

With potholes appearing rapidly this time of year, residents are encouraged to report hazardous conditions promptly to the appropriate agency.