In honor of National Consumer Protection Week, County Executive Ed Day and Consumer Protection Director Kimberly Von Ronn encourage residents to be aware of a new law aimed at increasing the transparency of credit card transactions.
Effective February 11, 2024, New York State passed a law mandating merchants statewide to clearly disclose credit card surcharges to consumers. The law limits credit card surcharges to the amount charged to the business by the credit card company and requires businesses to post before checkout the total price of an item or service inclusive of the credit card surcharge or a two-tiered pricing option, which requires the credit card price to be posted alongside the cash price. Sellers that violate the provision are liable for a civil penalty.
Residents in search of additional clarity on these rules, please call Rockland County Consumer Protection at (845)364-3901 or email at CPLCAL@co.rockland.ny.us.
Residents who would like to file a complaint with the New York State Division of Consumer Protection can file a complaint here: http://www.dos.ny.gov/consumerprotection