A 70-year-old woman is recovering after a Rockland County 911 dispatcher guided her family through lifesaving measures during a choking emergency earlier this month.
According to the Rockland County Sheriff’s Office, the incident occurred on Monday, January 5, when a call was received reporting that a woman in Tallman had choked on food and lost consciousness. The call was answered by Daniel Moore, a Radio Operator I, who immediately began providing emergency medical dispatch (EMD) instructions.
Under Moore’s step-by-step guidance, the woman’s son moved her to the floor and began CPR compressions. Within moments, the obstruction was dislodged, and the woman resumed breathing.
Emergency responders from the William Paul Faist Volunteer Ambulance Corps, Rockland Paramedic Services, and the Town of Ramapo Police Department arrived shortly thereafter and found the woman conscious. She was transported to Good Samaritan Hospital for further evaluation.
Officials noted that the successful outcome highlights the importance of the American Heart Association’s “chain of survival,” which includes rapid access to 911, early CPR by a bystander, coordinated emergency response, and prompt transport to a medical facility.
The Sheriff’s Office emphasized that all county radio operators are highly trained and certified emergency medical dispatchers through the International Academies of Emergency Dispatch, playing a critical role in guiding callers through medical emergencies and supporting first responders across Rockland County.