In a continued effort to enhance emergency response services, the Town of Ramapo held a detailed follow-up meeting on Friday to discuss the upcoming major overhaul of their EMS dispatch system. Initially reported by Monsey Scoop on April 3rd, this meeting focused on the operational specifics of the new radio dispatch protocols set to begin on July 1.
Key representatives from the Rockland County Sheriff’s Communications Division, Spring Hill EMS, William P. Faist EMS, and Rockland Paramedic Services convened to iron out nuances such as dispatch tones and officer request protocols. “This meeting allows us to address the details, including any necessary radio reprogramming, ensuring the transition is seamless and delay-free,” Program Coordinator for Ramapo Office of Emergency Preparedness (OEP) Josh Hans tells Monsey Scoop.
The overhaul aims to minimize response times to 911 calls for medical emergencies, streamlining the process to dispatch units more efficiently. The Town of Ramapo and Rockland County officials are optimistic about the positive impact this project will have on local residents and visitors, promising enhanced service levels daily.
Rockland County Executive Ed Day along with Sheriff Lou Falco, along with his Chief of Communications Adam Feuer, Town of Ramapo Supervisor Michael Specht, Chief Martin Reilly of the Ramapo Police Department, and Josh Hans, Program Coordinator for Ramapo’s Office of Emergency Preparedness, are actively guiding this project towards its implementation.
