Orange and Rockland Utilities is preparing to mobilize its emergency response workforce to repair potential damage and restore possible power outages that could result from a snowstorm Monday evening into Tuesday, that is predicted to blanket the region with 2 to 8 inches of heavy, wet snow.
O&R company and contractor overhead line crews and tree removal experts, customer service operators and the other O&R emergency response personnel will be activated and deployed Monday evening.
O&R Warns
For safety’s sake, O&R warns the public not to touch or approach any downed wire. Assume the wire is energized and dangerous. Call O&R immediately toll-free 1-877-434-4100. Depending on the situation, you may also consider calling your local police to divert traffic from the downed wire’s location until an O&R crew arrives.
How to Report an Outage
If you experience a power outage, don’t assume that O&R automatically knows about it. You can report it and check to see when your lights will be back on through:
- Report an Electric Service Problem | Orange & Rockland (oru.com) from any computer or web-based mobile device.
- O&R mobile app from your iPhone, iPad or Android device — download via Apple Store or Google Play.
- Text messaging by texting “OUT” to 69678 (myORU) or
- Call 1-877-434-4100.
For the latest information about power outages, please view O&R’s Outage Map.
