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Important Changes for Orange & Rockland Utilities Customers

Orange & Rockland Utilities has announced crucial changes that will affect its customers, with these modifications set to begin on October 10, 2023, and revealed by the Village of Sloatsburg. Here’s what you need to know:

New Account Numbers:

Customers will receive new account numbers in the coming weeks. This change is part of Orange & Rockland Utilities’ effort to modernize its systems.

Autopay Update:

Customers using autopay through their bank accounts must update their information to accommodate the new account numbers.

Online Account Access Interruption:

From October 7 through October 10, 2023, online account access will be temporarily unavailable. This downtime is necessary for a smooth transition to the new account numbers.

Orange & Rockland Utilities appreciates its customers’ cooperation and encourages them to reach out to customer service with any questions or concerns. These changes aim to improve the overall customer experience and streamline account management.

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